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Order Processing Almost immediately after you place your order you will first receive an order confirmation email. It is at this time that we will begin processing your order. Processing involves receiving your order, transmitting the information to the appropriate vendor, and packing the product for shipping. Due to the immense number of manufacturers we deal with, processing times will vary from item to item. This can range from 24 hours to 6 business days, depending on both the manufacturer and the product type. Shipping Notification When we receive confirmation that your item has shipped, you will receive a shipping notification email from us containing your tracking number. With this number, you have 24-hour access to monitor the progress of your package as it is in transit to you. Since we ship directly from the manufacturer it is likely that you will receive a separate shipping notification email for each item that you purchase.

Send Me Special Offers and Updates Email address: Contact Customer Care If you have a customer service issue that requires immediate attention, please email us or call us toll free at 800-820-6126. Did you know? eBags also does Corporate Sales & High Volume Orders. Customized logo bags for your event Corporate gifts that will be remembered Promotional products that stand out Shop now at www.ebagscorporate.com.

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