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 Home > Help Center > Redeeming Gift Certificates

Redeeming Your email Gift Certificate

Redeeming your eBags email Gift Certificate is a snap. First, make sure you have your email Gift Certificate authorization code handy, it is located in the Gift Certificate email you received. Then, follow the simple steps below:

  1. Add all the items you'd like to buy to your shopping cart.
  2. In your cart, click the "Proceed to Checkout" button and follow the steps until you reach the "Select a Payment Method" section.
  3. In the "Select a Payment" section, enter your email Gift Certificate authorization code into the box entitled "Gift Certificate Code."
  4. The stored value remaining on your email Gift Certificate will be deducted from your order.
  5. If your purchase exceeds the amount stored on your email Gift Certificate, you may pay the remaining balance with your credit card at the same time. Just enter all of the required credit card information in the provided form.
  6. Please note that if you are paying with an email Gift Certificate and the amount of your order exceeds the amount stored in your account, we will not be able to place the remainder of the balance on your PayPal account.

If you experience any difficulties making your purchase, please visit our Problems with Gift Certificate help section, or contact us at 800-820-6126 .


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If you have a customer service issue that requires immediate attention, please email us or call us toll free at 800-820-6126.

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